If you are running late for the tour start time, please contact Jidai-ya. The delay will result in a reduction of the rickshaw’s time. Please note that we are unable to provide a refund for the time lost.

Please gather 15 minutes before the departure time to complete the boarding procedures.

Smoking is prohibited inside the Yakatabune boat. Please use the designated smoking areas onboard.

There are two types of seating: “chair and table” and “horigotatsu” (sunken kotatsu). The type of seating varies depending on the boat, and you cannot choose.

Please refrain from using karaoke on shared Yakatabune boats.

If you are vegetarian or have food allergies, please inform us at the time of booking so that we can adjust the menu accordingly.

• The following changes can be accommodated. Please note that we are unable to accommodate any changes other than those listed below.

1. Vegetarian menu(no eggs or bonito broth)
2. No raw fish
3. No seafood (including bonito soup stock)
4. No crustaceans or shellfish
5. No meat
6. No beef
7. No chicken
8. No pork

• Please keep in mind that we may be unable to satisfy extreme food allergy demands.
• Please be advised that while the meal is produced in the same kitchen as other dishes, a trace amount of allergies may be present
• Kindly be aware that we might not be able to fulfill requests regarding meal preferences.

Pregnant women and babies can board the boat. However, there is no special meal course for children.

If a typhoon or typhoon-like strong winds directly hit and we determine it to be dangerous, we will cancel the departure for safety reasons.

You cannot disembark midway through the cruise.

For shared Yakatabune boats, bringing food is allowed, but bringing drinks is prohibited.